Customer experience management : a revolutionary approach to connecting with your customers
Başlık:
Customer experience management : a revolutionary approach to connecting with your customers
ISBN:
9780471237747
Yazar:
Yayım Bilgisi:
New York : Wiley , 2003
Fiziksel Açıklamalar:
xiv, 242 s. : şkl. ; 24 cm.
Genel Not:
Kaynakça var.